At BitCap, we are passionate about continuously improving our customer support and success teams. We achieve this by providing ongoing training, fostering collaboration, and creating a supportive work environment. Our commitment is to empower our team members to reach their full potential and achieve success.
This past week, we've seen price action soar beyond $70,000 USD. This is an exciting moment—and potentially our last chance to secure rock-bottom ASIC pricing!
Customer Support Team:
Over the past six months, our ground team has been actively monitoring hardware and repair notices to stay ahead of potential issues. By using BitCap's proprietary software (coming soon to clients), we have streamlined our processes, delivering valuable information more efficiently to both our team and miners. This initiative empowers our clients to effortlessly connect with any department, all within a unified interface.
Additionally, we are diligently implementing automated services to enhance our offerings, including automatic notifications for pulled hardware, repairs, and scrapped equipment. We encourage you to reach out through the support chat bubble on BitCap.co, and join our social media or Telegram pages to stay updated!
Infrastructure:
At FOG, we recently installed a proprietary ducting system designed to optimize airflow within a compact space. This system redirects warm air through a controlled intake, offering variable volume control to enhance stability during harsh winter conditions.
At our Moses Lake site, we have implemented a cutting-edge all-metal shelving and sealing system. This not only enhances the visual appeal of our facility but also fortifies our infrastructure against the risk of fire transfer between machines. Our dedicated efforts extend to the ongoing enhancement of the efficiency and usability of our evaporative wall systems across all locations. This initiative is crucial for ensuring that our clients' systems remain consistently cool and secure.
Case Study: Tracking Crypto in Our Improved Invoicing System
Check out our case study featuring Tres, our crypto sub-ledger. We utilize Tres to log crypto payments from our clients, ensuring seamless invoicing and financial management.
Sales Spotlight!
Sales Spotlight!
As always, thank you for mining with us and being part of the group! We look forward to continuing this journey together.
